Why won't the union pay for my legal counsel? Give me legal
counsel?
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Answer
Members are barred from bringing any
action, in respect of to their employment, before the courts. The courts
do not have jurisdiction over labour relations matters in a unionized
setting. Issues must be resolved, by the parties to a Collective
Agreement, using the prescribed remedial devices contained
therein. |
What are the roles and
responsibilities of the PSAC versus the roles and responsibilities of the
National Component?
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Answer
This is a fairly complex question and is
best answered in parts.
Table I, attempts to illustrate the division of roles
and responsibilities between the PSAC and the National Component. Those
roles and responsibilities, that are covered under the PSAC mandate, are
listed in the first column while the second column provides the National
Component listing of same.
Table I Division of Roles and
Responsibilities Between the PSAC and the National
Component |
PSAC
Responsibilities |
National
Component |
Collective bargaining |
Soliciting of bargaining demands and mobilization |
Organizing |
Communication to support organizing activities |
Classification grievances |
Classifications not already covered in the collective
agreements |
Adjudication of grievances |
Appeals and grievances other than adjudication |
Central research |
Component-specific research |
Central printing and distribution |
Component-specific printing and
distribution |
Central editorial information and
public relations |
Component-specific editorial information and
Public relations |
Any service which can be more
effectively and economically supplied |
Publishing newsletters or similar publications |
Representation at all levels of
government on matters which are not the sole and exclusive
responsibility of one component section |
Representation at all levels of government |
Alliance education |
Component education including Regional Seminars and the Human
Rights Conference |
Table I is an excellent starting point if you wish to
understand the division of responsibilities. However, to get the true
picture, there are other roles and responsibilities that must be taken
into account.
The PSAC can delegate the following to the
National Component:
· Classification Grievances · Collective Agreement Enforcement
The PSAC can also choose to delegate the following matters to the
National Component, where all the members of the bargaining unit are
within the Component:
· Alliance Education · Grievance and Adjudication · Collective
Bargaining
The PSAC is responsible for:
· Area Councils · Direct Chartered Locals · Regional
Councils · Regional Committees · Regional Offices
The National Component can request that PSAC represent a
member:
· If it is deemed to be more expedient · If the case is deemed to be
precedent setting
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What are the roles and
responsibilities of the National Component compared to the Locals?
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Answer
The respective roles and
responsibilities of the National Component, National Executive, Human
Rights Committees and Locals can be found in the National Component's
By-Laws.
The By-Laws are an excellent guide to better understand what the roles
and responsibilities are for the different elected positions in the
Component, including the responsibilities of a Local Executive. Locals
receive union dues from their membership and are the primary source of
information to many members. Locals are encouraged to reflect on the
responsibilities outlined and to develop an active plan for their term of
office. While the By-Laws can only be changed at a Component Convention
every three years, several members of the National Executive sit on the
By-Laws Committee and would be available should you have any specific
questions.
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I recently transmitted my grievance,
to the final level in the grievance procedure, in my organization. My
grievance file was subsequently sent to the National Component office in
Ottawa requesting representation. How is the Service Officer chosen and
who will be assigned to represent me?
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Answer
The National Component Service Officer,
assigned to your Employer Group, will represent the grievor. Where
circumstances warrant, such as vacation, illness etc., an alternate
Service Officer will be assigned. A letter or e-mail from the assigned
Service Officer, acknowledging receipt of your grievance and requesting
any supporting documentation, will be sent to
you.
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I have read my collective agreement
and I am familiar with the time limits, for consultation and reply, at the
final level of the grievance procedure in my organization. My Local has
sent the National Component my grievance file. The Component office has
also acknowledged receiving it, and I have arranged to discuss my case,
with the assigned Service Officer, later this week. What happens now to my
grievance?
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Answer
The Service Officer assigned will review
your grievance, and, in particular:
- The grievance wording and Corrective Action Requested
- The grievance replies sent to you by lower level employer
representatives
- Your completed Steward Fact Sheet which should have accompanied your
grievance file
- The arguments advanced, with the employer, in support of the case at
the lower levels
- The timeliness of your grievance and final level transmittal
- Confirm that all necessary documentation is on your file, or if some
documents are missing, advise you which ones are needed before your
grievance can be heard at the final level
- When the grievance file is complete, advise you that final level
consultation will be requested with the employer representative and of
the approximate time frame involved in your case
- After the hearing has been scheduled, advise you of the time, date
and location of your final level hearing and the last date for
consultation and reply by your Employer
- In advance of the final level hearing, will work with the grievor
and/or Local Union Representative with the Service Officer, to ensure
that the final level grievance presentation is accurate and complete.
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I am concerned that my rights as an
employee have been violated. My coworkers are getting promotions through
closed competitions and the reclassification of their positions. However,
I am not being promoted even though I deserve a promotion too. What should
I do?
|
Answer
You should apply on closed competitions
and compete for other positions which interest you.
It is also possible that your job description might not recognize all
your assigned duties. Your job description might not be properly
classified at its current group and level. You should familiarize yourself
with the Statement of Duties article of your collective agreement and
discuss your rights with your Local PSAC
Representative.
NOTE: Information on job content
grievances, classification grievances and denial of acting pay grievances
is available on the PSAC's website. The time limits, for the filing these
types of grievances, is of critical
importance. |
I filed a grievance and went on sick
leave without pay, for an indefinite period - over a year ago. My Employer
has agreed by mutual consent to put and keep my grievance in abeyance
until I receive medical clearance to return to work. I am concerned
because I don't want anyone to forget about my grievance. I can't deal
with my grievance now that I am on approved sick leave. Should I be doing
anything?
|
Answer
There is no problem with putting your
grievance in abeyance, by mutual consent, in these circumstances. Make
sure that you get confirmation, in writing, from your Employer and Local
Union Representative about putting, and keeping, your grievance in
abeyance. The confirmation letter should cover the time period your
grievance will be in abeyance and the circumstances under which it is to
be eventually scheduled for a grievance hearing. A griever on sick leave
cannot be expected to make informed decisions about their grievance. It is
unfair to ask them to do so before they receive medical clearance to
return to work. |
Why does a grievance take so long to
process?
|
Answer
The grievance process must follow a
pre-determined path to resolution. Sometimes there is difficulty in
getting collaboration amongst the players, at the various stages. Examples
include grievors/employers who do not provide required documentation,
Service Officers' schedules, the availability of the employers'
representative etc. |
I don't have a copy of the new
collective agreement, where can I get one?
|
Answer
The employer is charged with this
responsibility. Check with your Human Resources Department. Copies should
be available for every employee when a new collective agreement is signed
and printed.
If you are a Treasury Board employee a copy is also available
electronically on the Treasury Board
website. |
I'm not sure what the Duty to
Accommodate entails and how it's applied. Can you help shed some light on
this issue?
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Answer
All employers, whether provincially or
federally regulated, are subject to the duty to accommodate which flows
from applicable human rights legislation. Both the provincial and federal
human rights statutes exempt discriminatory conduct that is based on a
bona fide occupational qualification/requirement.
"Disability" is broadly defined in human rights legislation, in respect
to both what conditions constitute a disability and who can claim
protection against disability discrimination. The definition protects
individuals who now have, or used to have, a disability. Finally, the
definition has been interpreted to cover not only an actual, but also a
perceived, disability.
A "disability" for accommodation purposes may be temporary, long
lasting or permanent. It may be an actual disability, or only one that is
perceived as such in the eyes of others, or even an impairment that one
used to have. While most disabilities are beyond an employee's control,
the impairment may have a quasi-voluntary aspect to it, such as alcoholism
or drug addiction. Not every absence from work for a medical reason
constitutes a physical disability within the meaning of human rights
legislation. The condition must entail a certain measure of severity,
permanence and persistence.
The duty to accommodate extends beyond persons with disabilities, and
includes grounds such as race or colour, religion or creed, age, sex,
marital status, physical or mental handicap or disability, sexual
orientation, national or ethnic origin, family status, alcohol or drug
dependency, ancestral origin or place of origin.
For example an
employer has the obligation to accommodate a pregnant employee who is
unable, as a result of the pregnancy, to do the full duties of her job by
looking at modified work opportunities to the point of undue hardship.
However, the employee is not entitled to any greater benefit because the
modification arises as a result of pregnancy. Employees with substance
dependencies cannot often be accommodated simply by altering their job
duties or providing assistive devices. Instead, these employees may be
accommodated by more leniency with respect to lateness, absences and
leaves of absence.
Determining the boundaries of accommodation requires more from the
employer than simply investigating whether any existing job might be
suitable for a disabled employee. Rather, the law requires the employer to
determine whether existing positions can be adjusted, adapted or modified
for the employee; and if not, whether there are other positions in the
workplace that might be suitable for the employee.
The term "undue hardship" refers to the legal standard used to measure
whether the failure to provide an accommodation is justifiable in a given
set of circumstances. The financial consequences of accommodation vary
infinitely. What may be eminently reasonable in prosperous times may pose
an undue hardship for an employer in times of economic restraint or
recession.
The employer's duty to accommodate includes seeing if the employee can
continue to perform in their present job with some changes in duties or
modifications to those duties with aid devices. If this is not possible,
then the employer should look to see if there are any other types of jobs
that the employee can do. The employer should first try to find another
position within the bargaining unit. If impossible, then the employer
should consider positions outside of the bargaining unit which could also
mean relaxing a clause in the collective agreement to accommodate the
employee. The employee does not enjoy the right nor does it compel the
employer to displace another employee from their position in order to
accommodate the other employee.
The jurisprudence suggests that the employer is not obliged to
accommodate to the extent of assigning unproductive work or a redundant
job to an employee.
In safety-sensitive positions, employers will be given greater latitude
if they refuse to accommodate an employee because of the risk of relapse,
provided there is a basis for this conclusion.
While the employer has a duty to accommodate, so does the Union and the
employee seeking accommodation. The Union's role is to assist and
cooperate in the implementation of the accommodation and to not unduly
interfere.
Where an employee has a tenable claim of disability, the Local will
normally support that employee's request for accommodation. The Local
should urge employers to keep an open mind about what constitutes a
"disability" and ensure that resistance to the diagnosis of "disability"
is not based on concerns about the cost of accommodation.
Where the feasibility of accommodation is in dispute at arbitration, it
is the responsibility of the Union to present the arbitrator with evidence
of accommodation options that could have been employed and that would not
have posed an undue hardship.
A leading case in Human Rights is the Meiorin decision. The importance
of this decision is that it widens the employer's and Union's
responsibilities so as to ensure that all of the employer's practices,
policies and procedures do not discriminate or present barriers for
employees.
The Meiorin decision also established three steps to determine whether
or not the occupational requirement is a justified job requirement or
not:
- Did the employer adopt a standard that is rationally linked to the
execution of the work in question?
- Did the employer adopt a standard in which they sincerely believe
that it was necessary to legitimately process this work?
- Is the standard reasonably necessary linked to be able to do this
work?
How can Locals and members be proactive/assist members seeking
accommodation under the Duty to Accommodate?
- Have an active workplace health & safety that reviews policies
and procedures of the employer to ensure that they are barrier free.
- Have an active employment equity committee & actively involve
this committee in reviewing policies and procedures of the employer to
ensure that they are barrier free.
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What is Harassment and what steps can
I take if I feel harassed?
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Answer
Harassment can be defined as any
improper conduct directed at someone, that the person finds offensive and
harmful, that a reasonable person would view as unwelcome or offensive. It
includes improper acts or omissions which result in interference,
restriction, coercion, intimidation or any disciplinary action which
prejudice an employee's job security, undermine an employee's job
performance or creates a negative psychological or emotional state for an
employee. Harassment need not be intentional.
It includes harassment prohibited by the Canadian Human Rights Act,
which consists of harassment related to race, national or ethnic origin,
colour, religion, age, sex, sexual orientation, marital status, family
status, disability and pardoned conviction. It is generally about abuse of
power, it is always about control and is a form of violence. Intentional
or not, it can result in the complainant's loss of dignity if allowed to
continue.
The proper exercise of managerial and supervisory rights and
responsibilities is not harassment.
Some examples of harassment, include:
- Serious or repeated offensive remarks or misrepresentations which
degrade and humiliate
- Displaying or sending sexist, racist or other offensive pictures,
posters or e mails
- Sexual harassment, such as unwelcome social invitations with sexual
overtones or flirting
- Threats, intimidation or retaliation
- Unnecessary Increased workload
- Unnecessary Reduced Responsibilities
What To Do If You
Feel Harassed:
- Make your disapproval or unease known as soon as possible. If you
tell the person yourself or have a supervisor, colleague or Union
representative communicate your complaint verbally, always follow up in
writing to confirm your informal complaint and the agreed-to resolution.
This begins your documentation if necessary and may serve to deter
further harassment, particularly when the offence was unintentional.
- The longer the inappropriate/wrongful behaviour continues, the
odds increase to creating a poisoned work environment, putting your
psychological and physical well-being at risk - and your ability to
continue working within that environment.
- If the behaviour continues, contact your Union representative.
- Discuss the incidents, confirm whether the behaviour constitutes
harassment - discuss potential solutions to the identified problems. If
there is someone competent employed within your workplace who is trained
in the techniques of Alternative Dispute Resolute (ADR), you may also
include them in your discussions.
- Always maintain time lines for filing a grievance. Harassment which
is ongoing permits the filing of the grievance within the time lines set
out in the collective agreement - within the required days from the last
incident.
- Whether or not the behaviour constitutes harassment and involves a
person in authority, then the Union representative can initiate an
informal process to resolve the issue.
- If the actions constitute harassment but involve a colleague without
authority over you, attempt to settle the matter with another party
present, usually another colleague or a harassment prevention officer,
or someone trained in Alternative Dispute Resolution. If a Union
representative attends this discussion, they must ensure the alleged
harasser (if unionized) is provided with separate representation if a
complaint proceeds.
- Create a diary to document the incidents and the dates on which they
occurred if the harassment continues after one or two incidents.
- Always try to secure witnesses to the incidents.
- Always maintain evidence, such as any correspondence, written
reports, minutes of meetings, draft evaluationsetc. related to the
harassment.
- If the harassment continues after the informal process of informing
the person in question, take the next step to formalize the complaint.
(A) Check the employer's Harassment Policy (if it
exists) to determine whether a grievance may be filed at the same
time.
If you are employed with Treasury Board, harassment
complaints cannot proceed to adjudication at this time The Treasury
Board Policy on the Prevention and Resolution of Harassment in the
workplace is available at http://www.tbs-sct.gc.ca/pubs_pol/hrpubs/hw-hmt/siglist_e.asp
If
you are not employed with Treasury Board, review your collective
agreement and the harassment policy. If you can file a grievance
simultaneously with the complaint under the employer's policy, file
the grievance and have it held in abeyance until the complaint process
is complete.
(B) If harassment is based on
one of the grounds of discrimination prohibited under the Canadian
Human Rights Act, employees have the right to file a complaint with
the Canadian Human Rights Commission, generally up to 1 year after the
incident. http://www.chrc-ccdp.ca/publications/the_complaint-en.asp
If a complaint on the same issue is or has been dealt with
through one of the avenues of recourse, you generally cannot proceed
with the same complaint in another forum. For example, if your complaint
is resolved through the grievance process, the complaint process under
the employer's harassment policies will not proceed.
(C) Assaults including sexual assault are covered
by the Criminal Code and in such cases the police should be contacted.
Mediation is a voluntary process used to resolve conflict
by having a neutral person help the disputing parties arrive at a
mutually acceptable solution and generally can be requested at any time,
while the complaint/grievance process is h http://www.chrc
ccdp.ca/publications/Complaint_Plaintes_index.asp?l=eeld in abeyance.
Under an agreement with the Treasury Board of Canada Secretariat, the
Public Service Commission will act as an expert resource body by
developing programs and providing services to departments in the
prevention and resolution of harassment in the workplace, in such areas
as training, mediation and
investigation.
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How do I contact the PSAC Life
Insurance?
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Answer
Group Life Insurance coverage is
available for all qualifying members and their immediate families. For
information and/or application call Coughlin and Associates, PSAC
Insurance Trust, P.O. Box 3518, Station C, Ottawa, Ontario K1Y 4H5,
telephone (613) 231-2266. |
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